Privacy Policy

Last updated: April 2026

We are committed to protecting your privacy and handling your personal information with care, discretion, and integrity.

Who We Are

This website is operated by Giles Waite Watch Consultant. We provide watch valuation, authentication, and advisory services.

Information We Collect

When you submit an enquiry or interact with our website, we may collect:

  • Your name

  • Email address

  • Phone number (if provided)

  • Details relating to your watch or enquiry

  • Any files or images you choose to upload

  • Technical data such as IP address, browser type, and website usage (via cookies)

How We Use Your Information

We use your information to:

  • Respond to your enquiry

  • Provide a tailored quote

  • Arrange consultations (via Zoom or in person)

  • Deliver our services

  • Maintain records of our communications

We do not use your data for unsolicited marketing, and we do not sell or share your personal information with third parties for advertising purposes.

Confidentiality

We understand the sensitive nature of watch ownership, valuation, and transactions. All enquiries and communications are handled with complete discretion and treated as confidential.

Data Storage and Security

Your information is stored securely and only accessed where necessary. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected.

Sharing of Information

We do not share your personal information with third parties, except where necessary to:

  • Comply with legal obligations

  • Protect our rights or prevent fraud

Cookies

This website may use cookies to improve functionality and understand how visitors use the site.

Cookies are small files stored on your device that help enhance your browsing experience. You can control or disable cookies through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise any of these rights, please contact us directly.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please get in touch via our contact page.